Shipping & Delivery
At UpCurtains, we deliver custom-made curtains from our factory directly to your door — safely, transparently, and on time.
We offer flexible international shipping options to meet different timelines and budgets.
一、Shipping Options
We provide two delivery methods depending on your needs:
Air Freight (Express)
● Recommended for: urgent or small to medium orders
● Estimated delivery time: typically 10–20 days (7–14 days for priority shipments)
● Cost: higher than sea freight due to faster delivery and air handling fees
● Includes: full tracking, customs clearance, and door-to-door service
Sea Freight (Economy)
● Recommended for: bulk or non-urgent orders
● Estimated delivery time: 30–45 days depending on destination and customs processing
● Cost: most economical option for larger shipments
● Includes: customs clearance and home delivery within Australia
💡 You can select your preferred shipping method — Air or Sea — when confirming your order or during checkout.
二、 Delivery to Your Door
All deliveries are door-to-door (D2D).
When your shipment arrives in Australia, our local logistics partner will handle the final delivery to your address.
Delivery Coverage
● Metro Sydney, Melbourne, Brisbane
● Regional and rural delivery available by arrangement
● For multi-site or commercial deliveries, please contact us for a custom quote
Delivery Steps
- Production Completed: We’ll send packing photos and final dimensions for confirmation.
- Shipment Dispatch: Tracking details will be provided once your order leaves the factory.
- Customs & Local Handling: All import documents are managed by our team.
- Final Delivery: Your goods are delivered directly to your nominated address.
三、 Shipping Costs
Shipping fees depend on:
● Total weight and volume of your order
● Destination within Australia
● Selected shipping method (Air or Sea)
You will receive a detailed shipping quotation before payment — no hidden charges.
Typical Range (for reference):
|
Shipping Type |
Estimated Cost |
Example Order (5 windows) |
|
Air Freight |
AUD $250–$400 |
Faster, higher cost |
|
Sea Freight |
AUD $100–$150 |
Slower, more economical |
四、 Packaging & Insurance
● All goods are professionally packed using export-grade cartons and corner protection.
● Long-distance shipments are wood-crated for safety.
● Insurance is optional but recommended for international deliveries.
五、Tracking & Support
After dispatch, you’ll receive a tracking number for real-time updates.
Our team monitors every shipment until it reaches your door.
For special requests — such as installation upon delivery or split deliveries — please let us know during order confirmation.
✨ Quick Summary
|
Method |
Speed |
Cost |
Best For |
|
✈️ Air Freight |
10–20 days |
$$$ |
Urgent or smaller orders |
|
🚢 Sea Freight |
30–45 days |
$ |
Bulk or non-urgent orders |
✅ All deliveries include door-to-door service — no port pickup required.